Return Policy
Return Policy for LuxeLocks
At LuxeLocks, we want you to love your purchase! If you're not completely satisfied, we're here to help.
Eligibility for Returns
- Items must be unused, in their original condition, and in the original packaging.
- Returns must be initiated within 30 days of receiving your order.
Non-Returnable Items
- Gift cards
- Sale items (if applicable)
How to Initiate a Return
- Contact us at badcannonvlad@gmail.com with your order number and reason for return.
- We’ll provide you with a return shipping label and instructions.
Refunds
- Refunds will be processed to your original payment method within 7 business days of receiving the returned item.
- Shipping costs are non-refundable.
Exchanges
- If you need to exchange an item, please contact us to arrange the exchange.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
If you have any questions, feel free to reach out to us at badcannonvlad@gmail.com.