Return Policy

Return Policy for LuxeLocks

At LuxeLocks, we want you to love your purchase! If you're not completely satisfied, we're here to help.

Eligibility for Returns

  • Items must be unused, in their original condition, and in the original packaging.
  • Returns must be initiated within 30 days of receiving your order.

Non-Returnable Items

  • Gift cards
  • Sale items (if applicable)

How to Initiate a Return

  1. Contact us at badcannonvlad@gmail.com with your order number and reason for return.
  2. We’ll provide you with a return shipping label and instructions.

Refunds

  • Refunds will be processed to your original payment method within 7 business days of receiving the returned item.
  • Shipping costs are non-refundable.

Exchanges

  • If you need to exchange an item, please contact us to arrange the exchange.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

If you have any questions, feel free to reach out to us at badcannonvlad@gmail.com.